Cingular icare department finally came up with a quick-fix solution again. Replace the phone with a different brand. Really don’t want to but I’m up to this point that I don’t care anymore. Really like my Sony Ericsson W600i but I have no choice. They are going to replace it with the Motorola L7 SLVR which will be on my hands by October 4. The rep said it should be as good as the W600i but that stupid phone has grown on me. They still havn’t found out why that particular phone is doing what it’s been doing. The last time I check it’s not included in the phones that Cingular is offering anymore. They have the w300i now i think. Wonder why….